![](/images/support2.jpg)
We are committed to provide our customers with the highest level of pre-sales and after-sales support.
Pre-Sales Services:
- Consulting services, in order to help you find the most appropriate solution for your needs
- Requirement analysis on site
- Use of samples
After-Sales Services:
- Successful installation
- Networking and connectivity with existing systems (ERP, WMS, SCADA, PLC, etc)
- User training
- Repairs on-site or in our Technical Support Stations
- Preventive Maintenance Contracts
- Large inventory of spares and consumables
- Pay-per-Use contracts
- Technical Support Hotline 8hrs/day (tel: 0030 210 6690900)
All our 45 engineers are certified by the vendors and have more than 10 years of experience in repairing coding and identification equipment, utilizing state-of-the-art technology and repair tools.
Contact our Technical Support Department
![](/images/support3.jpg)
If you experience any problem with your coding equipment or traceability systems, please complete and submit the Technical Support Inquiry Form. A Theodorou applications engineer will contact you within one business day. Alternatively you can call us at 0030 210 6690900.